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Getting to Know You
When you visit our Web site, you may choose to give us basic information: name, email address, mailing address, ZIP code, phone and credit card numbers. This allows us to process your transactions more efficiently, and ultimately, to give you a higher caliber of customer service. Your Internet service providers address, the name of the Web page directing you, as well as your clicks and activity on our site. This tracking data helps us understand how to make our site more available and user friendly to our customers.
Getting to Know What You Like
We also gather customer information by taking note of the purchases you make. Think of it as a concierge service where customer preferences are remembered for future consideration. Your information will NOT be shared with other companies.
Information at Your Service
The personal information we collect is primarily intended to offer better customer service and to improve communications. The customer information Solar Cellz USA is combined to provide greater security and inform customers of products and services that may interest them. When a purchased item is not immediately available, many of our customers appreciate receiving an email to update the status of their order. We also may need to contact customers by phone, postal mail, or email if questions arise regarding their orders.
Information Secure Under Lock and Key
We take all reasonable steps to protect our customers' personal information against loss, misuse, and alteration. We use encryption technology whenever receiving and transferring your personal information on our site.
When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Sockets Layer (SSL). If one of these icons does not appear, please contact Solar Cellz USA 980-352-0678 to complete your purchase.
Update Your Information
Updating your contact information is quick and easy. Just contact us, including your previous and current full name, mailing address, email address and phone number. Please understand updates may take from six to eight weeks to process from the date of request receipt.
Remove Your Name From Our Lists at Any Time
Once you have made a purchase, we may contact you by email or postal mail to notify you about our products, services, contests and promotions, as well as to help us learn how we can better serve you. To delete your name from the Solar Cellz USA email mailing list, click here. We appreciate your patience as it may take up to a week to process your request from the date of receipt.
Protecting Childrens Privacy
Solar Cellz USA adheres to a strict privacy code regarding children and does not knowingly accept personal information from any child. If it is brought to our attention that a subscriber is under age, we will immediately remove all personal and identifiable information from our records in compliance with the Online Childrens Privacy Protection Act of 1998. In addition, we will not disclose this information to any other companies.
Cookies are Served
We currently contract with several online partners for the purposes of review collection. We may share your contact information with third party service providers in order to serve you better, but will never sell or rent your information to anyone.
Links to Sites and Services
At times, we provide links our customers may be interested in Solar Cellz USA is not responsible for these sites. If you choose to explore these sites and servicwes, we suggest that you carefully review their individual Privacy Policies.
We love our customers, so feel free to visit during normal business hours.
09:00 am – 05:00 pm
Solar Cellz USA
3540 Toringdon Way, Suite 200 Charlotte, North Carolina 28277, United States
Copyright © 2023 Solar Cellz USA LLC - All Rights Reserved.